Reference

Know Where You Stand With 999gj

Our legal terms cover your rights, your account, and how we handle access on this platform — written plainly so you actually know what applies to you. Access to 999gj depends on local law and is available only where eligible under your region.

Account EligibilityPrivacy and DataPayment TermsJurisdiction NoticeUser Rights
999gj Know Where You Stand With 999gj
ACCOUNT AND DATA HANDLING

How We Protect Your Account and Data

We collect only what's needed to run your account — your mobile number, transaction references from JazzCash, Easypaisa, or Raast, and session activity. We don't sell your data or share it with advertisers. Here's how we handle the four areas that matter most.

Data Retention We retain account and transaction records for as long as your account is active and for the period required under applicable financial and legal obligations after closure.
Cookies and Session Tracking We use session cookies to keep you logged in across your mobile browser. Analytics cookies track page-level behaviour only; they carry no personal identifiers from your wallet.
Account Security Login sessions are protected by OTP verification sent to your registered number. If you lose device access, our support team follows a multi-step identity check before restoring entry.
Right to Request Changes You can request access to, correction of, or deletion of the personal data we hold. Submit a written request via the support portal; we'll acknowledge within a working period and action it in line with applicable law.
LEGAL CONTACT PATHS

Reach Us About a Legal or Account Issue

If you have a question about these terms, want to request a change to your account data, or need to escalate a dispute, here's how to get through to the right team. All legal and account queries are handled in English and Urdu where available.

Email Support Send account or legal queries directly to our support address. Include your registered mobile number so we can locate your account quickly and respond accurately.
Live Chat Our chat team handles account-level questions in real time. For legal data requests, they'll route you to the correct internal team with your query logged.
Formal Written Request For data access, account deletion, or formal dispute submissions, a written request through our support portal creates a tracked record we are obliged to respond to.

Common Questions About Our Legal Terms

These are the questions we actually get about our terms, account rights, and data practices — answered directly.

Access to 999gj depends on local law. If you're in Pakistan, you're responsible for confirming that use of the platform is permitted under the laws that apply to you before creating an account.

We log the transaction reference number and the amount transferred. We never store your mobile wallet PIN, banking password, or any credential from your JazzCash or Easypaisa app.

Yes. Submit a deletion request through our support portal with your registered mobile number. We process these requests in line with applicable law, which may require us to retain certain transaction records.

Raise it via live chat or email with your account details and the specific issue. If unresolved at that level, a formal written submission through the support portal triggers a tracked review process.

We update this page when terms change and the revised version takes effect immediately. Continuing to use your account after an update means you accept the new terms as written.

No. Session and analytics data is used to maintain account performance and improve the platform. We do not share personally identifiable information with third-party advertisers.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.